Shipping Policy

Shipping is free for orders over €115.00.

Eligible zones: France, Europe UE (Colissimo), Europe, DOM-TOM.

The following areas are served:

• France : €6.00 - €9.00
• Europe UE (Colissimo) : €15.00
• Europe (Mondial Relay) : €9.00
• Europe (Other) : €25.00
• DOM-TOM : €15.00
• International : €35.00

The exact amount is calculated at checkout based on the carrier and delivery method chosen.

Orders are prepared and shipped within 10 business days after payment confirmation. This delay may vary during busy periods or exceptional absences (holidays, events).

A confirmation email is sent as soon as the package is shipped.

Once shipped, carriers typically announce:

• France : 2 - 6 business days
• Europe UE (Colissimo) : 3 - 7 business days
• Europe : 5 - 10 business days
• DOM-TOM : 5 - 7 business days
• International : 10 - 21 business days

These times are estimates and may vary depending on local conditions.

Shipments are handled by trusted partners:

A tracking number is sent by email once the order is shipped. The package can be tracked directly on the carrier's website.

Eco-friendly packaging materials are used whenever possible: recycled cardboard, kraft paper, and biodegradable cushioning materials. Each package is carefully prepared to protect items during transit.

For deliveries outside the European Union (Switzerland, United Kingdom, etc.), customs duties and import taxes may apply. These fees are the responsibility of the recipient and vary according to the destination country's regulations.

It is recommended to check with the destination country's customs services before placing an order.

• Depending on the carrier and delivery method chosen, a signature may be required upon delivery.
• If no one is home, a delivery notice will be left. The package can be picked up at the post office or pickup point depending on the carrier.
• It is recommended to check the condition of the package in the presence of the delivery person. If there is visible damage, note it on the delivery receipt.

In accordance with regulations, the seller remains responsible for the proper execution of the delivery until the package is received by the recipient. In case of loss or damage, a solution will be found (replacement or refund).