Frequently asked questions

Orders are delivered in France, Europe and internationally with partners La Poste and Mondial Relay, offering both home delivery and pickup point options. Each package is carefully prepared in recyclable packaging. The tracking number is sent by email once the package is shipped. See the Shipping page for details (zones, delivery times, packaging).

Orders are usually prepared and shipped within 10 business days of order confirmation. Having a full-time job alongside my artistic activity, my schedule may sometimes prevent me from meeting this deadline, in which case I do my best to inform the customer. During holiday periods, the site will notify you of extended delivery times.

Accepted payment methods are: credit and debit cards (secure payment via Stripe) and PayPal.

Yes, you have 14 days from receipt to exercise your right of withdrawal (except for custom or made-to-order creations). Use the contact form and select « Return request ». Full details are on the Returns and Withdrawal page.

Every print is made entirely by hand, from design to the printing of each impression. Each copy is signed, numbered and belongs to a limited edition. Variations exist between each print (ink distribution, texture, small marks), making each one unique within the same edition. These irregularities are inherent to the technique and are not flaws. In line with this approach, I do not offer giclée-style prints.

Prints are made in limited editions: once sold out, they are not reprinted identically. A matrix may however be used for a new edition, with different paper and/or ink. If an out-of-stock print interests you, feel free to contact me: I can keep you informed of any future reissues and their variations.

No. The site does not currently offer account creation.

I very rarely take custom orders, for lack of time.

Use the contact form. A response will be provided as soon as possible.